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Privacy Policy

1. Introduction

We are committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website and provide us with your contact details.

2. Information We Collect

When you submit a form, we collect the information you choose to provide. This may include:

  • Name - Your full name or preferred name
  • Role/Title - Your professional role or job title
  • Business Interest - Information about your interest in our business, products, or services
  • Contact Information - Such as email address or phone number (when provided)
  • Market Requests - Your organization, requested market, and optional budget or price tag
  • Waitlist Signup - Your email address, signup time, and confirmation-email processing status

Hosting and bot-protection services process technical request information to operate and protect the website. Where enabled, Google Analytics also processes browsing and device information and may use cookies. These services are separate from the information you enter into a form.

3. How We Use Your Information

We use the information you provide solely for the following purposes:

  • To respond to your inquiries and communicate with you about our business
  • To understand your needs and interests related to our products or services
  • To provide you with information you have requested
  • To confirm waitlist signup and notify you when access is available
  • To improve our business offerings based on expressed interests

Joining the waitlist does not create an account or subscribe you to a newsletter. To leave the waitlist, reply to your confirmation email or contact us through our Contact page.

4. Information Sharing and Disclosure

We do not sell, rent, or lease your personal information. We use service providers to operate the website and process submissions: Airtable for form and waitlist records, Mailgun for email delivery, and Vercel for hosting, bot protection, and private waitlist processing storage. Where enabled, Google Analytics provides website analytics. These providers process information needed to provide their services.

We may also disclose your information if:

  • You have given us explicit consent to do so
  • We are required to do so by law or legal process
  • It is necessary to protect our rights, property, or safety, or that of others

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

7. Your Rights

You have the right to:

  • Request access to the personal information we hold about you
  • Request correction of any inaccurate or incomplete information
  • Request deletion of your personal information
  • Withdraw your consent at any time
  • Object to the processing of your personal information

8. Children's Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will delete it immediately.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We encourage you to review this Privacy Policy periodically.

10. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights regarding your personal information, please contact us on our Contact page at arkhai.io/contact.